#TRACKPAD MAGIC KEYBOARD NOT WORKING MAC#
On some Mac notebook computers, you can use two fingers on the trackpad to scroll in windows that have scroll bars. If there is an “Ignore accidental trackpad input” checkbox in Trackpad preferences and it’s selected, using two fingers on the trackpad doesn’t move the pointer. To see the options, choose Apple menu > System Preferences, click Trackpad , then click Point & Click. Depending on the type of Mac notebook computer you have and the options you set in Trackpad preferences, using more than one finger on the trackpad may not move the pointer. If the pointer doesn’t move when you use the trackpad on your Mac notebook computer, make sure you’re using only one finger on the trackpad. To answer your question about changing the cable, that is something we do recommend trying to rule out if it is the cable causing the trackpad and keyboard not work.įor the trackpad we can try the steps below as well. You can also try safe mode to see if that corrects the issues with the keyboard and trackpad. If your Mac doesn’t respond to key presses Select “Show Input menu in menu bar.” Open the Input menu, then make sure the correct keyboard layout is selected. Choose Apple menu > System Preferences, click Keyboard , then click Input Sources. Choose Apple menu > System Preferences, click Accessibility, click Pointer Control, then click Alternate Control Methods. If Slow Keys is on, you must press and hold a key longer than usual before it’s recognized. Choose Apple menu > System Preferences, click Accessibility , click Keyboard, then click Hardware. If other keys don’t work You may have accidentally set an option that changes how your keyboard operates. Press and hold the Media Eject key until the Media Eject icon appears on the screen, and press and hold the Caps Lock key until the key’s indicator light comes on. These keys have a slight delay to prevent an immediate response if they’re pressed accidentally. If the Media Eject key or Caps Lock key doesn’t work Try holding down the key longer.
Connect your Mac to an electrical outlet or connect an external keyboard to your Mac to see the alert. If no keys work on your Mac notebook computer’s built-in keyboard Your Mac may be showing a low battery alert that you can’t see.
If this solves the problem, you may need to take your keyboard in for service. Connect a different keyboard to this Mac. Take it to an Apple Store or an Apple Authorized Service Provider. If this solves the problem, your Mac may need to be repaired. Connect your keyboard to a different USB port or to a different Mac. Make sure the connector is completely inserted into the port. If no keys work on an external keyboard Disconnect and reconnect the keyboard. We'd like to help!įor the issue with the keyboard let's try the steps listed below. If we understand your post correctly, your keyboard and trackpad aren't working with your Mac.
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